We automatically collect information about your device when visiting the Site, such as information on your IP address, and cookies installed on your device. Additionally, when browsing the Site, we collect information about the individual web pages that you view, and information about how you interact with the Site.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
Additionally, when you make a product request through the Site, we collect certain information from you, such as your first and last name, residential address, contact number, e-mail address, username account detail, and providing optional customer feedback such as product ratings.
We use the Information that we collect to continually improve our Site by generating analytics about how our customers browse and interact with the Site, and to fulfill any orders placed (such as arranging for shipping, and providing you with order confirmations). Additionally, we use information to further communicate with you, and provide with additional information relating to your requested products or services.
We may share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we may use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with laws and regulations, or to otherwise protect our rights.
We provide up to 60 business days for shipping a selected range of products that are located outside of Qatar from international countries such as Turkey. This is taking into consideration of the time for the requested sets of products to be manufactured and shipped by sea into Qatar. Please note that we take into consideration of international shipping fees that will be imposed in addition to the purchase of these products and items. The cancellation of orders is only eligible and acceptable if notified up to 3 business days once you have completed the initial payments of your selected products. Any damages imposed to the order in the delivery process will be automatically replaced or refunded free of additional charge. We may request for additional time to transport your selected products due to possible unforeseen circumstances.
When you place an order through the Site, we will maintain your Order Information for our records unless and until requested to delete this information.
The Site currently only accepts cash payments, or bank wire transfers made once you have made the initial product request and proceed to the subsequent payment procedures. Credit and debit cards related payments may be accepted when payment is conducted physically in the location of our office. Accepted Credit cards include Visa and MasterCard.
For more information about our privacy practices, if you have any questions, suggestions or complaints, please contact us at: (+974) 66236622